GET TO KNOW US AND YOUR FUTURE RESPONSIBILITIES

Biedronka is proud to have one of the largest loyalty systems in Central and Eastern Europe. Our system not only rewards the loyalty of our customers, but is also a direct source of customer information for other key systems of our organization, such as the mobile application and e-commerce. As part of our dynamic team, which cooperates closely with the marketing department and sales and promotion departments, we are looking for an experienced Senior Loyalty System Specialist. This role offers a unique opportunity to work on a system that impacts the everyday experiences of millions of our customers.

The daily work of our team involves the continuous development of loyalty software (change/project management) and the support and management of the promotional agenda of the central promotional engine.

By applying to the IT Loyalty and Promotion Section, you can become part of a 4-person team of the Store Operations and Sales Applications Department in the IT Applications Department.

What you will be responsible for:
 

• For the development of one of the largest loyalty systems,
• Implementation of loyalty/promotional campaigns and campaigns,
• Cooperation with marketing, purchasing, promotion and other IT departments,
• Daily support of the promotional process (creating mechanisms, testing and implementation on production systems),
• Managing the communication channel with the client,
• Participation in the design and optimization of business processes,
• Coordination of design work on store applications,
• Testing and implementing new solutions and software versions.

MORE DETAILS ABOUT YOUR FUTURE JOBS

Who are we looking for:
 

• Minimum 3 years of experience in a similar position,
• Knowledge of programs/systems: loyalty or CRM,
• Experience in working with POS systems,
• Knowledge of IT issues (databases, computer networks, operating systems and computer hardware),
• With knowledge of English at level B1/C2,
• Ready to work full-time,
• Independent and accurate,
• Experienced in IT realities (project work, change management, L2 support),
• Someone with the energy and willingness to take responsibility for co-creating the loyalty system of the Polish leader in the FMCG industry.

What we provide:
 

• Employment contract, without trial period,
• Over 20 benefits for you and your family: additional top-ups for e-codes for shopping at Biedronka and Hebe (at least 3 times a year), subsidies for the Multisport card, regular preventive tests, layettes for newborns and school layettes, and many others.
• Access to the e-learning platform,
• Possibilities of vertical and horizontal promotion within the company's structures,
• Access to the physiotherapist's office within the office premise,
• Funding for learning English,
• Comprehensive onboarding: 3-month implementation, buddy care, Induction Days with representatives of various departments.

90% of promotions at Biedronka are internal